Shipping policy

Welcome to Karteasy! We’re committed to delivering your orders quickly and reliably across India. Please read our shipping terms carefully before placing an order.

1. Delivery Area
We currently ship only within India.

2. Shipping Timeframe
Processing Time: Orders are processed within 1–2 business days after payment confirmation.
Delivery Time: Orders are typically delivered within 7 business days from the date of dispatch.
Delivery times may vary depending on your location, order size, and courier partner serviceability.

3. Shipping Method
We provide Cash on Delivery (COD) and Prepaid payment options.
Orders are shipped through trusted courier partners to ensure safe and timely delivery.

4. Shipping Charges
Free Shipping on all orders unless otherwise mentioned during promotions or offers.
Any applicable shipping charges (if introduced) will be displayed at checkout before you complete your order.

5. Order Tracking
Once your order is shipped, you will receive an email/SMS with your tracking details.
You can track your shipment via the courier partner’s website or tracking portal.

6. Delays & Unforeseen Circumstances
While we strive to deliver on time, delays may occur due to:
Remote location delivery
Public holidays or festivals
Weather conditions or natural disasters
Unexpected courier delays
We will notify you promptly if any delay is expected.

7. Return & Exchange Policy
We offer a 7-day return policy from the date of delivery.
To initiate a return, please contact us at customersupport@karteasy.store with your order details.
Returned items must be unused, unwashed, and in original packaging with tags intact.
Refunds/replacements will be processed after we receive and inspect the returned product.

8. Contact Us
For any shipping-related queries, reach out to us:
📧 Email: customersupport@karteasy.store 🌐 Website: www.karteasy.store